Privacy Policy

At Sounds Familiar, we use modern methods to store and process your data in order to carry out our services to you, such as communicating and storing information.

We value your business and are deeply committed to looking after your personal and business data. In this privacy notice, we describe where and what types of information we collect, how we keep it safe, how you can request to see the information we hold about you, how you can update this data and how you can make a request to delete this data.

Your personal data includes information such as your name, your email address and postal address. You can use the Sounds Familiar website without giving us any of these details. We will only ask for these details if required when making a performance booking with us.

In a nutshell, Sounds Familiar only collects personally identifiable information that you provide to us, and is only used for the purposes that you provide it to us for. For example, if you give us your email address to send you a confirmation, we'll only use it to send you that quote, we won’t then use your email address to send you offers.

All information we hold is kept securely, be it electronically or physically.

Types of Data We Might Collect and How we Collect It

Website Cookies

A cookie is simply a small piece of information that your computer saves when it visits a website.

Sounds Familiar uses cookies in the following ways:

For statistical analysis purposes as described below in the Google Analytics section

Overall, without cookies many websites, including this one, simply wouldn't work properly. They are essential to the modern Internet.

Google Analytics

Our website collects anonymised (ie not personally identifiable) usage information to give us insights such as how many visitors our website receives, how long users spend on a page and how they got there.

We only use this information for statistical analysis purposes and there is no tie back to any personally identifiable details.

Contact Form

The Sounds Familiar website also has a contact form. Any information submitted to this is sent to us in the form of an email. Any personally identifiable information you submit in here will only be used to fulfil your request, ie to get back in touch with you.

Email Correspondence

Sounds Familiar will only use your information for the reason we tell you we're going to use it. For example, if you give us your name and email address for the express purpose of sending you a quote, we will only use it to send you that quote, we will not then start sending you offers to that email address.

If the email address was written down physically on a notepad it will be destroyed once its purpose has been fulfilled.

Your name and email address will stay in the Sounds Familiar email 'sent items' for future reference, unless you contact us with a data removal request. Similarly, your name and email address may be present.